It has what a good sporting store should—which is to say, everything—but what sets City Sports apart is customer satisfaction. When we asked a sales associate which kind of catcher’s mitt our nephew would need for his first season of Little League, we were impressed by the quick, unfazed response: He doesn’t need a catcher’s mitt. Better to get him a normal, cheaper glove. Kids that age don’t throw hard anyway. If we’d actually had a nephew (some liberties were taken with the truth for research purposes), that’s exactly what we would have done.