Been missing truly great customer service in your life? Here’s some advice: Take an old or broken pair of shoes to Alexander’s. This family-owned business takes pride in its work, whether it’s making the new red high heels you bought on sale actually fit or resoling a favorite old pair. The staff is helpful, courteous, fast, and services are priced right. check out all those fun shoe products like buffers, pads, and polishes, too. They even repaired a dog’s collar while we waited out on the steps.